OLDHAM law firm Pearson Solicitors and Financial Advisers
celebrated yet another year of success after being awarded the
prestigious Lexcel quality mark for the 16th year running.
After an exhaustive and detailed inspection of their files and
office procedures, including interviews with solicitors and
staff, the Law Society’s practice management standard has
been awarded in recognition of Pearson’s high standards in
customer care and management.
Anne Milne, an assessor from Lexcel, said, “Pearson is a
forward-looking firm which is planning ahead to develop and
grow. The partners are not the traditional law firm partners
but balance their modern approach with the sound values of
professionalism and excellent standards of client care.
“It was also good to see how happy people are to
be working for Pearson, with new recruits feeling that Pearson
was the best firm they had ever worked for. This is reflected
the good client feedback and the number of continued and
Lexcel is developed specifically for the legal profession and
gives assurance that a practice meets high client care and
business management standards. It is run by the Law Society,
the professional body for solicitors in England and Wales.
Joanne added: “Looking after our clients’ needs with
compassion and integrity is at the heart of what we do. To be
recognised for 16 years is certainly an achievement.”
Lexcel-accredited firms are inspected annually and to gain
accreditation, practices must undergo a rigorous application
and assessment process.